How To Fix DV284 - An error occurred when outputting the document (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 284

• Message text: An error occurred when outputting the document (&)

What causes this issue?

An error occurred when outputting the final report. The error either
refers to report generation or printing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DV284 - An error occurred when outputting the document (&) ?

  The SAP error message DV284, which states "An error occurred when outputting the document (&)," typically indicates that there was a problem during the output processing of a document in SAP. This could relate to various types of documents, such as invoices, purchase orders, or delivery notes, depending on the context in which the error occurs.
  Possible Causes:
  
  Output Configuration Issues: The output type may not be correctly configured in the system. This includes settings related to the output medium (e.g., print, email) or the output condition records.
  Missing or Incorrect Master Data: Required master data (like customer or vendor information) may be missing or incorrect, which can prevent the document from being processed correctly.
  Technical Issues: There may be underlying technical issues, such as problems with the print driver, spool requests, or the output device configuration.
  Authorization Issues: The user may not have the necessary authorizations to execute the output processing.
  Document Status: The document may be in a status that does not allow for output processing (e.g., it may be locked or not fully processed).
  
  Solutions:
  
  
  Check Output Configuration:
  
  Go to the relevant transaction (e.g., NACE for output types) and verify that the output type is correctly configured.
  Ensure that the output condition records are maintained properly.
  
  
  
  Review Master Data:
  
  Check the master data related to the document (e.g., customer/vendor master) to ensure all required fields are filled out correctly.
  
  
  
  Examine Spool Requests:
  
  Use transaction SP01 to check the spool requests for any errors or issues related to the output processing.
  If there are errors, investigate the details to understand the root cause.
  
  
  
  Check Output Device Configuration:
  
  Ensure that the output device (printer or email settings) is correctly configured and operational.
  Test the output device to confirm it is working as expected.
  
  
  
  Review User Authorizations:
  
  Ensure that the user executing the output has the necessary authorizations to perform the action.
  
  
  
  Check Document Status:
  
  Verify the status of the document to ensure it is eligible for output processing.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (for output types), SP01 (for spool requests), and SE38 (for executing reports).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message DV284.
  Logs and Traces: If the issue persists, consider enabling logs or traces to gather more detailed information about the error.
  
  If the problem continues after checking these areas, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.