How To Fix DV267 - Starting user exit &

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 267

• Message text: Starting user exit &

What causes this issue?

The User Exit function module you entered was selected from the
Customizing table and started.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DV267 - Starting user exit & ?

  The SAP error message DV267, which states "Starting user exit &," typically indicates that there is an issue related to a user exit in the SAP system. User exits are predefined points in the SAP code where you can add custom code to enhance or modify the standard functionality of SAP applications.
  Cause:
  
  Missing or Incorrect Implementation: The user exit may not be implemented correctly, or the custom code may have errors.
  Configuration Issues: There may be configuration settings that are not properly set up, leading to the user exit not being triggered or executed correctly.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to run the user exit.
  System Errors: There could be underlying system errors or inconsistencies that are causing the user exit to fail.
  
  Solution:
  
  Check Implementation: Review the implementation of the user exit. Ensure that the custom code is correctly written and does not contain syntax errors or logical issues.
  Debugging: Use the SAP debugger to step through the code and identify where the error occurs. This can help pinpoint the exact line or logic that is causing the issue.
  Review Configuration: Check the configuration settings related to the user exit. Ensure that all necessary settings are in place and correctly configured.
  Authorization Check: Verify that the user has the appropriate authorizations to execute the user exit. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  Consult Documentation: Refer to SAP documentation or notes related to the specific user exit you are working with. There may be known issues or additional steps required for proper implementation.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or patches that can resolve the issue.
  
  Related Information:
  
  User Exits: User exits are part of the SAP enhancement framework, which allows for custom enhancements without modifying the original SAP code.
  Transaction Codes: Familiarize yourself with transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to locate and manage user exits.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the user exit in question.
  Testing: After making changes, thoroughly test the user exit in a development or quality assurance environment before moving to production.
  
  By following these steps, you should be able to diagnose and resolve the DV267 error related to the user exit in your SAP system.