How To Fix DTINF198 - Data collection request was canceled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DTINF - Information Retrieval Framework texts

  • Message number: 198

  • Message text: Data collection request was canceled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message DTINF198 - Data collection request was canceled ?

    The SAP error message DTINF198, which states "Data collection request was canceled," typically occurs in the context of data collection processes, such as those related to SAP Data Intelligence, SAP BW (Business Warehouse), or other data extraction and reporting tools. This error indicates that a data collection request was not completed successfully and was canceled before it could be processed.

    Causes:

    1. User Intervention: The most common cause is that a user manually canceled the data collection request.
    2. Timeouts: The request may have taken too long to process, leading to a timeout and subsequent cancellation.
    3. System Performance Issues: High system load or performance issues can lead to delays, causing the request to be canceled.
    4. Configuration Issues: Incorrect configuration settings in the data collection process can lead to failures.
    5. Data Source Issues: Problems with the data source, such as connectivity issues or data integrity problems, can also cause cancellations.
    6. Resource Limitations: Insufficient system resources (CPU, memory, etc.) can lead to the cancellation of long-running requests.

    Solutions:

    1. Check Logs: Review the application logs and system logs to identify any specific errors or warnings that occurred before the cancellation.
    2. Increase Timeout Settings: If timeouts are a frequent issue, consider increasing the timeout settings for the data collection requests.
    3. Optimize Performance: Analyze system performance and optimize queries or processes that may be causing delays.
    4. Review Configuration: Ensure that the configuration settings for the data collection process are correct and aligned with best practices.
    5. Monitor System Resources: Use monitoring tools to check system resource usage and address any bottlenecks.
    6. Retry the Request: If the cancellation was due to a temporary issue, retrying the data collection request may resolve the problem.
    7. Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the data collection tool you are using.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message DTINF198.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and context around the error.

    By following these steps, you should be able to diagnose and resolve the issue related to the DTINF198 error message in SAP.

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