How To Fix DTINF197 - Restart has been triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: DTINF - Information Retrieval Framework texts

• Message number: 197

• Message text: Restart has been triggered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DTINF197 - Restart has been triggered ?

  The SAP error message DTINF197, which states "Restart has been triggered," typically indicates that a process or job in the SAP system has encountered an issue that requires it to be restarted. This can occur in various contexts, such as during data transfer, batch processing, or when executing certain transactions.
  Causes:
  
  System Resource Issues: Insufficient memory, CPU, or disk space can lead to process failures.
  Network Problems: Interruptions in network connectivity can cause data transfer jobs to fail.
  Configuration Errors: Incorrect settings in the job or process configuration can lead to unexpected behavior.
  Data Issues: Corrupted or invalid data being processed can trigger a restart.
  Timeouts: Processes that exceed their allowed execution time may be automatically restarted by the system.
  
  Solutions:
  
  Check System Resources: Monitor the system's performance metrics (CPU, memory, disk space) to ensure that resources are adequate.
  Review Logs: Examine the application logs (transaction SM21) and job logs (transaction SM37) for detailed error messages that can provide insights into the cause of the restart.
  Network Stability: Ensure that the network connection is stable and that there are no interruptions during data transfer.
  Configuration Review: Verify the configuration settings for the job or process that triggered the error. Make sure they are set correctly.
  Data Validation: Check the data being processed for any inconsistencies or corruption. Clean or correct the data as necessary.
  Increase Timeout Settings: If timeouts are a frequent issue, consider increasing the timeout settings for the relevant processes.
  Restart the Job: If the issue is transient, simply restarting the job or process may resolve the problem.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SM21 (System Log), SM37 (Job Monitoring), and ST22 (Dump Analysis) to gather more information about the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  System Monitoring Tools: Utilize SAP Solution Manager or other monitoring tools to keep track of system performance and job statuses.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.