How To Fix DTINF038 - Failure - please try again

SAP Error Message - Details

• Message type: E = Error

• Message class: DTINF - Information Retrieval Framework texts

• Message number: 038

• Message text: Failure - please try again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DTINF038 - Failure - please try again ?

  The SAP error message DTINF038, which states "Failure - please try again," is a generic error that can occur in various contexts within the SAP system. It typically indicates that a process or transaction has failed to complete successfully, but it does not provide specific details about the underlying cause. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  Network Issues: Temporary network disruptions can lead to communication failures between the SAP client and the server.
  System Performance: High system load or performance issues can cause timeouts or failures in processing requests.
  Data Issues: Problems with the data being processed, such as missing or incorrect information, can lead to failures.
  Authorization Problems: Insufficient user permissions or roles may prevent the successful execution of certain transactions.
  Configuration Errors: Incorrect settings in the SAP system configuration can lead to unexpected behavior and errors.
  Temporary Glitches: Sometimes, the error may be due to a temporary glitch in the system.
  
  Solutions:
  
  Retry the Operation: Since the error message suggests trying again, simply retrying the operation may resolve the issue if it was a temporary glitch.
  Check Network Connectivity: Ensure that your network connection is stable and that there are no issues with the SAP server.
  Review System Performance: Check the system performance metrics to see if there are any bottlenecks or high resource usage that could be causing the issue.
  Validate Data: Ensure that the data you are working with is complete and correct. Look for any missing fields or incorrect values.
  Check User Authorizations: Verify that you have the necessary permissions to perform the action you are attempting.
  Consult Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide insight into the cause of the failure.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Depending on the context in which the error occurs, you may want to look into specific transaction codes related to the operation you are performing.
  System Logs: Review system logs (transaction SM21) for any related error messages or warnings that occurred around the same time as the DTINF038 error.
  
  Since this error is generic, the specific context in which it occurs will greatly influence the troubleshooting steps you should take. If you can provide more details about the scenario in which the error arises, I may be able to offer more targeted advice.