How To Fix DSG018 - Internal error due to switch settings. Order operation not signed.

SAP Error Message - Details

• Message type: E = Error

• Message class: DSG - Messages for Digital Signatures & Shop Papers in EAM

• Message number: 018

• Message text: Internal error due to switch settings. Order operation not signed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DSG018 - Internal error due to switch settings. Order operation not signed. ?

  The SAP error message DSG018 ("Internal error due to switch settings. Order operation not signed.") typically indicates an issue related to the configuration of the system, particularly concerning the settings for order operations in the SAP system. This error can arise in various contexts, such as during the processing of production orders, maintenance orders, or other types of order management.
  Causes:
  
  Switch Settings: The error often points to a misconfiguration in the system's switch settings. These settings control various functionalities within SAP, and if they are not set correctly, it can lead to internal errors.
  Order Type Configuration: The specific order type being processed may not be configured correctly, leading to issues with signing operations.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the operation, which can trigger this error.
  System Bugs: In some cases, this error may be due to bugs in the SAP system or inconsistencies in the database.
  
  Solutions:
  
  
  Check Switch Settings: 
  
  Use transaction code SFW5 to check the switch settings in your SAP system. Ensure that the relevant switches for order processing are activated as required.
  Consult with your SAP Basis or configuration team to verify that the settings align with your business processes.
  
  
  
  Review Order Type Configuration:
  
  Check the configuration of the order type in transaction OPL8 (for production orders) or the relevant transaction for the type of order you are working with.
  Ensure that all necessary fields and settings are correctly defined.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the appropriate authorizations to perform the operation. This can be checked using transaction SU53 to analyze authorization failures.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes related to this error message in the SAP Support Portal. There may be patches or updates available that address this specific issue.
  Implement any recommended corrections or updates.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a developer or SAP support.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction codes and steps leading to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order), IW32 (Change Maintenance Order), etc., depending on the context of the error.
  SAP Notes: Regularly check for SAP Notes that may provide insights or solutions for known issues related to order processing.
  Documentation: Review SAP documentation for configuration settings related to order management to ensure compliance with best practices.
  
  By following these steps, you should be able to diagnose and resolve the DSG018 error in your SAP system.