How To Fix DSG012 - Error occurred when reading signature steps

DSG012 - Overview

• Message type: E = Error

• Message class: DSG - Messages for Digital Signatures & Shop Papers in EAM

• Message number: 012

• Message text: Error occurred when reading signature steps

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DSG012 - Error occurred when reading signature steps ?

  The SAP error message DSG012, which states "Error occurred when reading signature steps," typically occurs in the context of digital signatures or workflows that involve approval processes in SAP. This error can arise due to various reasons, including configuration issues, missing data, or problems with the digital signature setup.
  Causes:
  
  
  Configuration Issues: The digital signature settings may not be properly configured in the system.
  Missing Signature Steps: The workflow or process may be missing required signature steps or definitions.
  Authorization Problems: The user may not have the necessary authorizations to access the signature steps.
  Data Inconsistencies: There may be inconsistencies or missing data in the relevant tables that store signature information.
  System Bugs: There could be bugs or issues in the specific version of SAP you are using.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for digital signatures in the SAP system. Ensure that all necessary parameters are set correctly.
  Verify Signature Steps: Ensure that all required signature steps