How To Fix /DSD/VC_MESSAGE614 - Customer &1 is not defined in the sales area for the visit list

/DSD/VC_MESSAGE614 - Overview

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 614

• Message text: Customer &1 is not defined in the sales area for the visit list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE614 - Customer &1 is not defined in the sales area for the visit list ?

  The SAP error message /DSD/VC_MESSAGE614 indicates that a specific customer (denoted by &1) is not defined in the sales area for the visit list in the Direct Store Delivery (DSD) module. This typically occurs when trying to create or process a visit list for a customer that does not have the necessary sales area configuration.
  
  Cause:
  
  Missing Sales Area Configuration: The customer is not assigned to the sales area that is being used in the visit list. A sales area consists of a combination of the sales organization, distribution channel, and division.
  Incorrect Customer Master Data: The customer master data may not be fully maintained, or the relevant sales area data is missing.
  Visit List Configuration: The visit list may be configured incorrectly, or it may be referencing a sales area that is not valid for the customer.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data in SAP (transaction code XD03 for general data