How To Fix /DSD/VC_MESSAGE613 - Customer &1 is not defined in the sales area for the visit plan

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 613

• Message text: Customer &1 is not defined in the sales area for the visit plan

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE613 - Customer &1 is not defined in the sales area for the visit plan ?

  The SAP error message /DSD/VC_MESSAGE613 indicates that the customer specified in the visit plan is not defined in the relevant sales area. This typically occurs in the context of SAP's Direct Store Delivery (DSD) or similar sales and distribution processes.
  Cause:
  
  Customer Master Data: The customer may not have been set up correctly in the system for the specific sales area (Sales Organization, Distribution Channel, and Division).
  Sales Area Configuration: The sales area for the customer might not be defined in the customer master data.
  Visit Plan Configuration: The visit plan may be referencing a customer that is not linked to the required sales area.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Enter the customer number and check if the customer is defined for the relevant sales area.
  If not, you may need to create or update the customer master data to include the necessary sales area.
  
  
  
  Define Sales Area:
  
  If the customer is not defined in the required sales area, you can add the sales area by selecting the "Sales Area Data" tab and entering the appropriate details (Sales Organization, Distribution Channel, and Division).
  
  
  
  Review Visit Plan:
  
  Ensure that the visit plan is correctly configured to reference the appropriate customer and sales area.
  Check if the visit plan is set up to include the customer in question.
  
  
  
  Consult with Master Data Team:
  
  If you do not have the necessary permissions to make changes, consult with your master data management team to ensure that the customer is set up correctly.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02 - Change Customer (General Data)
  VD02 - Change Customer (Sales Area Data)
  VD03 - Display Customer (Sales Area Data)
  
  
  
  Sales Area Definition: A sales area in SAP consists of a combination of Sales Organization, Distribution Channel, and Division. Each customer must be assigned to a sales area to process sales transactions.
  
  
  Master Data Maintenance: Regular maintenance of customer master data is crucial to avoid such errors. Ensure that all relevant sales areas are defined for customers who will be involved in sales processes.
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing customer master data and sales area configurations.
  
  
  By following these steps, you should be able to resolve the error and ensure that the customer is properly defined in the sales area for the visit plan.