How To Fix /DSD/VC_MESSAGE613 - Customer &1 is not defined in the sales area for the visit plan

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 613

• Message text: Customer &1 is not defined in the sales area for the visit plan

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE613 - Customer &1 is not defined in the sales area for the visit plan ?

  The SAP error message /DSD/VC_MESSAGE613 indicates that the customer specified in the visit plan is not defined in the relevant sales area. This typically occurs in the context of SAP's Direct Store Delivery (DSD) or similar sales and distribution processes.
  
  Cause:
  
  Customer Master Data: The customer may not have been set up correctly in the system for the specific sales area (Sales Organization, Distribution Channel, and Division).
  Sales Area Configuration: The sales area for the customer might not be defined in the customer master data.
  Visit Plan Configuration: The visit plan may be referencing a customer that is not linked to the required sales area.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Enter the customer number and check if the customer is defined for the relevant sales area.
  If not, you may need to create or update the customer master data to include the necessary sales