How To Fix /DSD/VC_MESSAGE400 - Visit plan &1 is being processed by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 400

• Message text: Visit plan &1 is being processed by &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE400 - Visit plan &1 is being processed by &2 ?

  The SAP error message /DSD/VC_MESSAGE400 indicates that a visit plan is currently being processed by another user or session. This typically occurs in the context of the SAP Direct Store Delivery (DSD) module, where multiple users may attempt to access or modify the same visit plan simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently processing the same visit plan, which locks the record to prevent data inconsistencies.
  Session Timeout: A previous session may not have been properly closed, leaving the visit plan in a locked state.
  System Configuration: The system may be configured to allow only one user to access a visit plan at a time.
  
  Solution:
  
  Wait and Retry: If the visit plan is being processed by another user, wait for them to complete their task and then try again.
  Check Active Sessions: Use transaction codes like SM04 or AL08 to check for active user sessions. If you identify a session that is no longer active, you may need to contact your system administrator to terminate it.
  Communicate with Users: If you are in a team environment, communicate with your colleagues to ensure that no one else is working on the same visit plan.
  System Configuration Review: If this issue occurs frequently, consider reviewing the system configuration to see if it can be adjusted to allow for better concurrency handling.
  Transaction Logs: Check transaction logs for any errors or issues that may have caused the visit plan to remain locked.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the SAP documentation for the DSD module to understand how visit plans are managed and any best practices for concurrent access.
  User Training: Ensure that users are trained on how to properly access and close visit plans to minimize locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.