How To Fix /DSD/SL002 - Clearing was blocked by user &1: "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/SL -

• Message number: 002

• Message text: Clearing was blocked by user &1: "&2"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/SL002 - Clearing was blocked by user &1: "&2" ?

  The SAP error message /DSD/SL002 Clearing was blocked by user &1: "&2" typically occurs in the context of the SAP Direct Store Delivery (DSD) module. This message indicates that a clearing process (such as clearing an invoice or payment) has been blocked due to a user-defined reason. The placeholders &1 and &2 represent the user ID and the reason for the block, respectively.
  Cause:
  
  
  User Blockage: The clearing process is blocked because a specific user has set a block on the transaction. This could be due to various reasons, such as:
  
  The user is currently processing the transaction.
  There are discrepancies or issues that need to be resolved before proceeding.
  The user has flagged the transaction for review or further action.
  
  
  
  Configuration Settings: There may be specific configuration settings in the DSD module that enforce blocking under certain conditions.
  
  
  Data Integrity Issues: There might be issues with the data integrity that require user intervention before the clearing can proceed.
  
  
  Solution:
  
  
  Identify the User and Reason: Check the user ID (&1) and the reason (&2) provided in the error message. This information will help you understand why the clearing is blocked.
  
  
  Contact the User: If the blockage is due to a specific user, reach out to that user to understand the reason for the block and whether it can be lifted.
  
  
  Review Transaction Status: Check the status of the transaction in question. If there are any discrepancies or issues, resolve them before attempting to clear again.
  
  
  System Configuration: If the blockage is due to system configuration, consult with your SAP administrator or support team to review the settings and determine if any adjustments are necessary.
  
  
  Transaction Logs: Review transaction logs or audit trails to identify any actions taken by the user that may have led to the blockage.
  
  
  Documentation: Refer to SAP documentation or support notes related to the DSD module for any specific guidance on handling this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user roles and authorizations are correctly set up to prevent unnecessary blocks.
  Training and Best Practices: Provide training to users on best practices for handling transactions in the DSD module to minimize the occurrence of such blocks.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support for further investigation.