How To Fix /DSD/RP_MESSAGE072 - Not all ship-to parties can be visited in this tour

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/RP_MESSAGE -

• Message number: 072

• Message text: Not all ship-to parties can be visited in this tour

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/RP_MESSAGE072 - Not all ship-to parties can be visited in this tour ?

  The SAP error message /DSD/RP_MESSAGE072 indicates that not all ship-to parties can be visited in the specified tour. This error typically occurs in the context of SAP's Direct Store Delivery (DSD) module, which is used for managing deliveries directly to customers.
  Cause:
  The error can be caused by several factors, including:
  
  Tour Configuration Issues: The tour may not be configured correctly to include all the necessary ship-to parties.
  Delivery Constraints: There may be constraints such as time windows, delivery restrictions, or capacity limits that prevent certain ship-to parties from being included in the tour.
  Master Data Issues: Incomplete or incorrect master data for customers or ship-to parties can lead to this error.
  Route Planning: The route assigned to the tour may not be able to accommodate all the ship-to parties due to geographical or logistical reasons.
  Tour Assignment: The ship-to parties may not be assigned to the tour correctly in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Tour Configuration:
  
  Review the configuration of the tour in the system to ensure that all relevant ship-to parties are included.
  Ensure that the tour is set up to accommodate the required deliveries.
  
  
  
  Review Delivery Constraints:
  
  Check for any time windows or delivery constraints that may be affecting the ability to visit certain ship-to parties.
  Adjust the constraints if necessary to allow for all parties to be visited.
  
  
  
  Verify Master Data:
  
  Ensure that the master data for all ship-to parties is complete and accurate.
  Check for any missing or incorrect information that could be causing the issue.
  
  
  
  Examine Route Planning:
  
  Review the route assigned to the tour to ensure it can accommodate all ship-to parties.
  If necessary, re-plan the route to include all required stops.
  
  
  
  Reassign Ship-to Parties:
  
  If certain ship-to parties are not assigned to the tour, you may need to manually assign them or adjust the tour assignment.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support resources for additional guidance on resolving this specific error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /DSD/TOUR for managing tours and /DSD/SHIPTO for managing ship-to parties.
  User Roles: Ensure that the user has the appropriate roles and permissions to make changes to tours and deliveries.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in the DSD module for further assistance.