How To Fix /DSD/RP_MESSAGE071 - Ship-to party &1 cannot be visited during the tour

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/RP_MESSAGE -

• Message number: 071

• Message text: Ship-to party &1 cannot be visited during the tour

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/RP_MESSAGE071 - Ship-to party &1 cannot be visited during the tour ?

  The SAP error message /DSD/RP_MESSAGE071 indicates that the ship-to party specified in the delivery or tour cannot be visited during the scheduled tour. This error typically arises in the context of SAP's Direct Store Delivery (DSD) module, which is used for managing deliveries directly to customers.
  Cause:
  
  Tour Schedule Issues: The ship-to party may not be included in the current tour schedule. This could be due to incorrect planning or scheduling of the tour.
  Customer Restrictions: The ship-to party may have restrictions that prevent visits during certain times or days.
  Data Inconsistencies: There may be inconsistencies in the master data for the ship-to party, such as incorrect address information or status.
  Tour Assignment: The ship-to party may not be assigned to the specific tour or route being executed.
  
  Solution:
  
  Check Tour Schedule: Verify the tour schedule to ensure that the ship-to party is included in the planned visits. If not, you may need to adjust the tour planning.
  Review Customer Data: Check the master data for the ship-to party to ensure that all relevant information is correct and up to date. Look for any flags or settings that might restrict visits.
  Adjust Tour Assignment: If the ship-to party needs to be visited, consider reassigning it to the current tour or creating a new tour that includes the ship-to party.
  Consult with Logistics Team: If the issue persists, consult with your logistics or planning team to understand any business rules or restrictions that may apply to the ship-to party.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal for detailed documentation on DSD and tour planning.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /DSD/TOUR for managing tours and /DSD/SHIP for handling shipments.
  User Exits and Enhancements: If custom logic is implemented in your SAP system, check for any user exits or enhancements that might affect tour planning and ship-to party assignments.
  Support Notes: Check SAP Support Launchpad for any relevant notes or patches that may address known issues related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.