How To Fix /DSD/PR_MSG007 - Deal condition &1 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/PR_MSG -

• Message number: 007

• Message text: Deal condition &1 is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/PR_MSG007 - Deal condition &1 is locked ?

  The SAP error message /DSD/PR_MSG007 Deal condition &1 is locked typically occurs in the context of the SAP Direct Store Delivery (DSD) module, which is used for managing deals and promotions in the supply chain. This error indicates that a specific deal condition (identified by &1) is currently locked, preventing any modifications or transactions related to it.
  Cause:
  
  Concurrent Access: The deal condition may be locked because another user or process is currently accessing or modifying it.
  Transaction in Progress: A transaction that involves the deal condition might be in progress, causing it to be locked until the transaction is completed.
  System Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a deal condition is being edited or processed, it will be locked for other users.
  
  Solution:
  
  Wait and Retry: If the lock is due to another user or process, waiting for a short period and then retrying the operation may resolve the issue.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can look for locks related to the deal condition in question. If you find a lock that seems unnecessary, you may need to contact the user who holds the lock or, if appropriate, delete the lock entry (be cautious with this approach).
  Review Active Transactions: Ensure that there are no active transactions that are using the deal condition. If a transaction is stuck or not responding, it may need to be completed or terminated.
  Consult with IT Support: If the issue persists, it may be necessary to involve your IT support team or SAP Basis team to investigate further. They can check for any underlying issues in the system or provide additional insights.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage lock entries) and SM21 (to check system logs for errors).
  User Documentation: Review SAP documentation or user manuals related to the DSD module for more context on deal conditions and their management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error.