How To Fix /DSD/ME_CPT053 - Passwords do not correspond

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 053

• Message text: Passwords do not correspond

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT053 - Passwords do not correspond ?

  The SAP error message /DSD/ME_CPT053 Passwords do not correspond typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when there is an issue with user authentication or password management. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incorrect Password Entry: The most common reason for this error is that the user has entered an incorrect password when trying to log in or perform an action that requires authentication.
  Password Change: If the user has recently changed their password but is still using the old password, this error will occur.
  User Lockout: If the user account is locked due to multiple failed login attempts, this can also lead to authentication issues.
  System Configuration Issues: There may be issues with the configuration of the DSD module or the user management settings in SAP.
  Expired Password: The password may have expired, requiring the user to reset it.
  
  Solutions:
  
  Verify Password: Ensure that the password being entered is correct. Check for any typos or case sensitivity.
  Reset Password: If the password has been forgotten or is suspected to be incorrect, reset the password through the appropriate user management interface or contact your system administrator.
  Unlock User Account: If the account is locked, the system administrator can unlock it. This usually involves checking the user status in the user management section of SAP.
  Check Password Expiration: Verify if the password has expired and needs to be changed. Users may need to follow the organization's password policy to reset their passwords.
  Review User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access the DSD functionalities.
  Consult SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation related to user management and authentication in SAP.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Administrator: If the issue persists, it may be necessary to involve a system administrator or SAP Basis consultant to investigate further, especially if it relates to system configuration or user management settings.
  
  By following these steps, you should be able to resolve the /DSD/ME_CPT053 Passwords do not correspond error and regain access to the necessary functionalities in SAP.