How To Fix /DSD/ME_CPT012 - Not possible to create and change users

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 012

• Message text: Not possible to create and change users

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT012 - Not possible to create and change users ?

  The SAP error message /DSD/ME_CPT012 indicates that there is an issue with creating or changing users in the system. This error typically arises in the context of the SAP Direct Store Delivery (DSD) module, which is used for managing sales and distribution processes.
  Cause:
  The error can be caused by several factors, including:
  
  
  Authorization Issues: The user attempting to create or change users may not have the necessary authorizations or roles assigned to perform this action.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent user creation or modification.
  
  
  Technical Errors: There could be underlying technical issues, such as database problems or system inconsistencies.
  
  
  User Locking: The user account being modified may be locked or inactive.
  
  
  Missing Data: Required fields or data may be missing during the user creation or modification process.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create or change users. This can be done by reviewing the user's roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to user management in the DSD module. Ensure that all necessary settings are correctly configured.
  
  
  
  Check User Status:
  
  Verify the status of the user account being modified. If the account is locked or inactive, it may need to be unlocked or activated.
  
  
  
  Review Required Fields:
  
  Ensure that all required fields are filled out correctly when creating or modifying a user. Missing or incorrect data can lead to errors.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They may need to check for database issues or system inconsistencies.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SUIM (User Information System) for managing users and roles.
  SAP Notes: Search for SAP Notes related to the error message for any known issues or patches that may address the problem.
  Documentation: Review SAP documentation for the DSD module to understand user management processes and requirements.
  
  By following these steps, you should be able to identify and resolve the issue related to the /DSD/ME_CPT012 error message.