How To Fix /DSD/ME_CPT010 - Error occurred when locking the number range

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 010

• Message text: Error occurred when locking the number range

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT010 - Error occurred when locking the number range ?

  The SAP error message /DSD/ME_CPT010 indicates that there was an issue when trying to lock a number range. This error typically occurs in the context of the SAP DSD (Direct Store Delivery) module when the system attempts to allocate a number from a number range that is either locked or not available for use.
  Causes:
  
  Number Range Locking: The number range may be locked by another process or user. This can happen if multiple users or processes are trying to access the same number range simultaneously.
  Configuration Issues: The number range may not be properly configured in the system, or it may not be assigned to the relevant document type.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the number range.
  System Errors: There could be underlying system issues or bugs that are causing the number range locking mechanism to fail.
  
  Solutions:
  
  Check Number Range Status: Use transaction code SNRO to check the status of the number range. Ensure that it is not locked and is available for use.
  Release Locks: If the number range is locked, identify the process or user that is holding the lock and resolve the issue. This may involve waiting for the other process to complete or contacting the user to release the lock.
  Review Configuration: Ensure that the number range is correctly configured for the relevant document type. You can check this in the customizing settings under the relevant application area.
  Check Authorizations: Verify that the user has the necessary authorizations to access the number range. This can be done by checking the user's roles and authorizations in transaction SU01.
  System Logs: Check the system logs (transaction SM21) for any related errors or warnings that might provide more context about the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO - Number Range Objects
  SU01 - User Maintenance
  SM21 - System Log
  
  
  Documentation: Review SAP documentation related to number range management and DSD processes for more detailed guidance.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  
  By following these steps, you should be able to diagnose and resolve the /DSD/ME_CPT010 error effectively.