How To Fix /DSD/ME036 - The tour has not been downloaded yet

/DSD/ME036 - Overview

• Message type: E = Error

• Message class: /DSD/ME -

• Message number: 036

• Message text: The tour has not been downloaded yet

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME036 - The tour has not been downloaded yet ?

  The SAP error message /DSD/ME036: The tour has not been downloaded yet typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when dealing with route planning and execution in mobile applications. This error indicates that the tour (or route) that a user is trying to access has not been downloaded to the mobile device or system yet.
  Causes:
  
  Incomplete Download: The tour data has not been successfully downloaded to the mobile device or system.
  Network Issues: There may be connectivity issues preventing the download of the tour data.
  
  Configuration Issues: The system may not be configured correctly to allow for the download of tours.
  User Permissions: The user may not have the necessary permissions to access the tour data.
  Data Synchronization: There may be a delay or failure in the synchronization process between the backend system and the mobile device.
  
  Solutions:
  
  Check Download Status: Ensure that the tour has been scheduled for download