How To Fix /DSD/ME035 - The tour has been already reset or removed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /DSD/ME -

  • Message number: 035

  • Message text: The tour has been already reset or removed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /DSD/ME035 - The tour has been already reset or removed ?

    The SAP error message /DSD/ME035: The tour has been already reset or removed typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when dealing with tour management. This error indicates that an attempt is being made to perform an operation on a tour that has already been reset or removed from the system.

    Causes:

    1. Tour Already Processed: The tour you are trying to access or modify has already been reset or deleted, meaning it is no longer available for the operation you are attempting.
    2. Incorrect Status: The status of the tour may not allow for the action you are trying to perform (e.g., trying to add deliveries to a tour that has been finalized).
    3. User Error: The user may be trying to access a tour that they believe is still active, but it has been reset or removed by another user or process.

    Solutions:

    1. Check Tour Status: Verify the status of the tour in the system. If it has been reset or removed, you will need to create a new tour or restore the previous one if possible.
    2. Review Logs: Check the system logs or change logs to see who or what process reset or removed the tour. This can help in understanding the context of the error.
    3. Create a New Tour: If the tour is no longer available, you may need to create a new tour for the deliveries or activities you are trying to manage.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific instructions on handling tours in the DSD module.
    5. Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
    • User Permissions: Ensure that the user has the necessary permissions to access and modify tours in the DSD module.
    • Training: If this error is common among users, consider providing additional training on how to manage tours effectively within the SAP system.

    By following these steps, you should be able to resolve the error and continue with your operations in the SAP DSD module.

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