How To Fix /DSD/HH257 - Tour status &1 does not allow data transfer to RADB

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/HH -

• Message number: 257

• Message text: Tour status &1 does not allow data transfer to RADB

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/HH257 - Tour status &1 does not allow data transfer to RADB ?

  The SAP error message /DSD/HH257 Tour status &1 does not allow data transfer to RADB typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when dealing with the transfer of data related to tours (delivery routes) to the Retail Analytics Database (RADB).
  Cause:
  This error indicates that the status of the tour you are trying to process does not permit data transfer to the RADB. Each tour has a specific status that determines whether it can be processed further. Common statuses that might prevent data transfer include:
  
  In Progress: The tour is still being worked on and is not finalized.
  Cancelled: The tour has been cancelled and cannot be processed.
  Completed: Depending on the configuration, a completed tour may or may not allow data transfer.
  
  Solution:
  To resolve this error, you should:
  
  
  Check the Tour Status: Review the status of the tour in question. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like /DSD/TOUR or similar).
  
  
  Update the Tour Status: If the tour is in a status that does not allow data transfer, you may need to change its status to one that does. This could involve:
  
  Completing the tour if it is still in progress.
  Ensuring that the tour is not cancelled.
  Finalizing any necessary steps before the data transfer can occur.
  
  
  
  Consult Documentation: Refer to your organization's SAP documentation or guidelines regarding tour statuses and their implications for data transfer.
  
  
  Contact Support: If you are unsure about how to change the status or if the status seems incorrect, it may be beneficial to contact your SAP support team or consult with a functional consultant who specializes in DSD.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Configuration Settings: Review the configuration settings for the DSD module to ensure that the statuses are set up correctly and that the system behavior aligns with your business processes.
  User Authorizations: Ensure that you have the necessary authorizations to change the status of the tour or to perform the data transfer.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.