How To Fix /DSD/HH256 - Ship-to party &1 of delivery &2 is not compatible with visit &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/HH -

• Message number: 256

• Message text: Ship-to party &1 of delivery &2 is not compatible with visit &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/HH256 - Ship-to party &1 of delivery &2 is not compatible with visit &3 ?

  The SAP error message /DSD/HH256 Ship-to party &1 of delivery &2 is not compatible with visit &3 typically occurs in the context of SAP's Direct Store Delivery (DSD) module. This error indicates that there is a mismatch between the ship-to party specified in the delivery document and the visit associated with that delivery.
  Cause:
  
  Incompatible Ship-to Party: The ship-to party (customer location) in the delivery document does not match the ship-to party that is expected for the specific visit. This could happen if the delivery is being processed for a customer that is not part of the scheduled visit.
  Visit Configuration: The visit may have been configured to only allow certain ship-to parties, and the one in the delivery does not meet those criteria.
  Data Entry Errors: There may be a data entry error where the wrong ship-to party was selected for the delivery.
  Master Data Issues: There could be issues with the master data for customers or visits, such as incorrect assignments or missing data.
  
  Solution:
  
  Verify Ship-to Party: Check the ship-to party in the delivery document and ensure it is correct. You can do this by reviewing the delivery details in the SAP system.
  Check Visit Assignment: Review the visit details to confirm which ship-to parties are allowed for that visit. Ensure that the ship-to party in the delivery is included in the visit's configuration.
  Correct Data Entry: If there was an error in data entry, correct the ship-to party in the delivery document to match one that is compatible with the visit.
  Update Master Data: If the issue is related to master data, ensure that the customer master data and visit configurations are correctly set up. This may involve updating the customer records or the visit settings in the system.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configurations related to DSD and visit management.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VL03N (Display Outbound Delivery) to view delivery details or /DSD/HHVISIT to check visit details.
  Customizing Settings: Check the customizing settings for DSD in SPRO to ensure that the visit and ship-to party configurations are set up correctly.
  User Exits or BAdIs: If your organization has custom logic implemented, check for any user exits or BAdIs that might affect the compatibility checks between deliveries and visits.
  
  If the problem persists after checking these areas, it may be beneficial to involve your SAP technical team or support for further investigation.