How To Fix /DSD/HH122 - Customer reason &1 does not exist

/DSD/HH122 - Overview

• Message type: E = Error

• Message class: /DSD/HH -

• Message number: 122

• Message text: Customer reason &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/HH122 - Customer reason &1 does not exist ?

  The SAP error message /DSD/HH122 Customer reason &1 does not exist typically occurs in the context of the SAP Direct Store Delivery (DSD) module. This error indicates that the system is unable to find a specific customer reason code that is referenced in the transaction or process you are trying to execute.
  
  Cause:
  
  
  Missing Customer Reason Code: The most common cause of this error is that the customer reason code specified (represented by &1 in the error message) does not exist in the system. This could be due to:
  
  The code was never created.
  The code was deleted or deactivated.
  A typo or incorrect entry when inputting the reason code.
  
  
  
  
  Configuration Issues: There may be issues with the configuration settings related to customer reason codes in the DSD module.
  
  
  Data Migration Issues: If data was migrated from another system, the customer reason codes may not have been properly transferred.
  
  
  
  Solution:
  
  
  Check Customer Reason Codes:
  
  Go to the relevant transaction in