How To Fix DS_ENH028 - No entry found in the digital signature draft table

SAP Error Message - Details

• Message type: E = Error

• Message class: DS_ENH - DS Enhancement: Enhancements for Runtime

• Message number: 028

• Message text: No entry found in the digital signature draft table

What causes this issue?

Signature processes<(>,<)> that are created with the help of the SAP UI5
reuse component<(>,<)> use the draft handling concept of SAP Fiori. As
no draft data is found for the current signature process, the storage of
the signature process data is not possible.

System Response

The execution of the signature process is stopped.

How to fix this error?

Inform the responsible colleagues to check the root cause why the draft
data has been deleted.

Procedure for System Administrators

The draft concept allows removing drafts after the exclusive lock of the
draft data was removed, because the time period reserved for keeping the
exclusive lock has expired. It is also possible that the execution of a
signature process was started but not finished within the time frame of
the exclusive lock.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DS_ENH028 - No entry found in the digital signature draft table ?

  The SAP error message DS_ENH028: No entry found in the digital signature draft table typically occurs in the context of digital signatures within SAP applications. This error indicates that the system is unable to find a corresponding entry in the digital signature draft table, which is necessary for processing digital signatures.
  Causes:
  
  Missing Entry: The most common cause is that there is no entry in the digital signature draft table for the document or transaction you are trying to process.
  Data Deletion: The entry may have been deleted or not created due to a previous error in the signature process.
  Incorrect Document Reference: The document or transaction ID being referenced may be incorrect or does not exist in the system.
  Authorization Issues: There may be authorization issues preventing access to the digital signature draft table.
  System Configuration: Incorrect configuration of the digital signature settings in the SAP system.
  
  Solutions:
  
  Check Document ID: Verify that the document ID or transaction you are trying to sign is correct and exists in the system.
  Create Entry: If the entry is missing, you may need to create a new digital signature draft entry for the document. This can often be done through the relevant transaction or application.
  Review Deletion Logs: Check if there are any logs or records indicating that the entry was deleted and understand why it happened.
  Authorization Check: Ensure that you have the necessary authorizations to access and modify entries in the digital signature draft table.
  System Configuration: Review the configuration settings related to digital signatures in your SAP system. Ensure that all necessary components are properly set up.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling digital signatures and related errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with digital signatures, such as SICF for service activation or SOST for sending documents.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message DS_ENH028 effectively.