How To Fix DS_ENH027 - External password check failed: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DS_ENH - DS Enhancement: Enhancements for Runtime

• Message number: 027

• Message text: External password check failed: &1

What causes this issue?

The check of the external password failed because of the following
reason: <ZK>&V1&</>

System Response

The external password check is stopped.

How to fix this error?

Correct the root cause of the failed log on. If necessary, contact the
person who is responsible for the administration of the user log on
process.

Procedure for System Administrators

Hints for the root cause analysis:
Access method to the source of the external password: <ZK>&V2&</>
Error occurred during phase: <ZK>&V3&</>
The error code that was returned after the function call has the value
<ZH>'</><ZK>&V4&</>'
Similar to this error message, the technical error description is added
as a separate message to the application log of the digital signature.
It can be found in the application log of the digital signature
(transaction
<DS:TRAN.DSLOG>DSLOG</>).<DS> </>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DS_ENH027 - External password check failed: &1 ?

  The SAP error message DS_ENH027 External password check failed: &1 typically indicates that there is an issue with the password validation process when trying to log in to the SAP system. This error can occur in various scenarios, such as when using external authentication methods or when integrating with external systems.
  Causes:
  
  Incorrect Password: The most common cause is that the password entered is incorrect.
  Password Policy Violations: The password may not meet the required complexity or length as defined by the system's password policy.
  External Authentication Issues: If the system is configured to use an external authentication mechanism (like LDAP, Kerberos, etc.), there may be issues with the connection or configuration of that external system.
  Account Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The password may have expired and needs to be reset.
  Configuration Issues: There may be misconfigurations in the SAP system or the external authentication provider.
  
  Solutions:
  
  Verify Password: Ensure that the password being entered is correct. Check for any typos or case sensitivity.
  Check Password Policy: Review the password policy settings in the SAP system to ensure that the password meets all requirements.
  Test External Authentication: If using an external authentication method, verify that the connection to the external system is functioning correctly. Check logs for any errors related to the external authentication service.
  Unlock Account: If the account is locked, an administrator may need to unlock it using transaction code SU01 or through the appropriate user management interface.
  Reset Password: If the password has expired, the user may need to reset it. This can often be done through a self-service password reset tool or by contacting an administrator.
  Review Configuration: Check the configuration settings for external authentication in the SAP system to ensure they are correct.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance based on the version of SAP you are using.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the failure.
  User Management: Use transaction SU01 to manage user accounts and check for any issues related to the user profile.
  Security Settings: Review the security settings in the SAP system to ensure that they are configured correctly for the intended authentication method.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.