How To Fix DS383 - Internal error when making an entry in the list directory

SAP Error Message - Details

• Message type: E = Error

• Message class: DS - Messages for Editing Text Elements in ABAP Programs

• Message number: 383

• Message text: Internal error when making an entry in the list directory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DS383 - Internal error when making an entry in the list directory ?

  The SAP error message DS383, which indicates an "Internal error when making an entry in the list directory," typically arises due to issues related to the system's internal handling of directory entries. This error can occur in various contexts, such as when trying to save or manage lists in the SAP system.
  Possible Causes:
  
  System Configuration Issues: There may be misconfigurations in the SAP system that affect how directory entries are handled.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can lead to internal errors.
  Authorization Problems: Insufficient permissions for the user trying to make the entry can trigger this error.
  Software Bugs: There may be bugs in the SAP software version you are using that lead to this error.
  Memory Issues: Insufficient memory or resources on the application server can also cause internal errors.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Review Authorizations: Ensure that the user has the necessary authorizations to create or modify entries in the list directory.
  Database Consistency Check: Run a database consistency check to identify and resolve any underlying database issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve the issue.
  Restart the Application Server: If the error is related to memory or resource issues, restarting the application server may help.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SU53 (Authorization Check), and ST22 (Dump Analysis) to diagnose the issue further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation for your specific version to understand any known issues or limitations related to list directory entries.
  
  By following these steps, you should be able to identify the cause of the DS383 error and implement a suitable solution.