How To Fix DPWTY002 - No warranty claim status defined in Customizing for &1

DPWTY002 - Overview

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 002

• Message text: No warranty claim status defined in Customizing for &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Define warranty claim statuses in Customizing for <LS>Dealer Portal:
Warranty Claim Processing</> under <LS>Define Warranty Claim Status for
Dealer Portal</>.

Error message extract from SAP system. Copyright SAP SE.

DPWTY002 - Details

• The SAP error message DPWTY002 indicates that there is no warranty claim status defined in the Customizing settings for the specified warranty type. This error typically occurs when you are trying to process a warranty claim, but the system cannot find the necessary configuration for the status of that claim.
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the warranty claim status has not been defined in the Customizing settings for the specific warranty type you are working with.
  Incorrect Warranty Type: The warranty type being used may not have been properly set up in the system.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or may not have been properly activated.
  
  
  Solution:
  To resolve the DPWTY002 error, follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to the path: Customer Service -> Warranty Management -> Define Warranty Claim Status.
  Ensure