How To Fix DPWTY001 - No warranty claim type defined in Customizing for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 001

• Message text: No warranty claim type defined in Customizing for &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Define warranty claim types in Customizing for <LS>Dealer Portal:
Warranty Claim Processing</> under <LS>Define Warranty Claim Types for
Dealer Portal</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY001 - No warranty claim type defined in Customizing for &1 ?

  The SAP error message DPWTY001 indicates that there is no warranty claim type defined in the Customizing settings for the specified object (represented by &1). This error typically occurs when you are trying to process warranty claims in the SAP system, but the necessary configuration for warranty claim types has not been set up.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the warranty claim type has not been defined in the system's Customizing settings.
  Incorrect Settings: There may be incorrect or incomplete settings in the warranty claim configuration.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the warranty claim types.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Define Warranty Claim Type:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to the following path: 
  Logistics > Customer Service > Warranty Management > Warranty Claim Processing > Define Warranty Claim Types
  
  Here, you can create or modify warranty claim types as needed. Ensure that the claim type you are trying to use is defined and active.
  
  
  
  Check Existing Configuration:
  
  Review the existing warranty claim types to ensure that they are correctly configured and that the necessary parameters are set.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and process warranty claims. You may need to check the user roles and authorizations in the SAP system.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for Warranty Management for detailed information on configuring warranty claim types.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for accessing the Customizing settings.
  Support: If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the DPWTY001 error and successfully process warranty claims in your SAP system.