How To Fix DPSPP_BCK_MSG068 - Returnable parts search returned with no results

SAP Error Message - Details

• Message type: E = Error

• Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

• Message number: 068

• Message text: Returnable parts search returned with no results

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPSPP_BCK_MSG068 - Returnable parts search returned with no results ?

  The SAP error message DPSPP_BCK_MSG068 indicates that a search for returnable parts has returned no results. This can occur in various scenarios, particularly when dealing with logistics, inventory management, or returnable packaging processes in SAP.
  Causes:
  
  No Matching Data: The most common cause is that there are no returnable parts that match the search criteria specified in the transaction or report.
  Incorrect Search Parameters: The search parameters (such as material number, plant, or status) may be incorrectly specified or too restrictive.
  Data Not Maintained: Returnable parts may not have been properly maintained in the system, meaning they do not exist in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to view the returnable parts.
  System Configuration: There may be configuration issues in the system that prevent the returnable parts from being displayed.
  
  Solutions:
  
  Check Search Criteria: Review the search parameters you are using. Ensure that they are correct and not overly restrictive. Try broadening the search criteria.
  Verify Data Maintenance: Check if the returnable parts are properly maintained in the system. You can do this by looking up the material master data or returnable packaging data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the returnable parts. This may require coordination with your SAP security team.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or configuration team to ensure that the returnable parts functionality is correctly set up.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes related to this issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MB52 (List Warehouse Stocks on Hand), or DPSPP (Returnable Packaging Management) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Review SAP documentation related to returnable packaging and parts management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's customer support for further assistance.