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Message type: E = Error
Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages
Message number: 067
Message text: Invoice search returned with no results
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DPSPP_BCK_MSG067
- Invoice search returned with no results ?The SAP error message DPSPP_BCK_MSG067 indicating that "Invoice search returned with no results" typically occurs when a user attempts to search for invoices in the system, but the search criteria do not match any existing records. Here are some potential causes, solutions, and related information for this error:
Causes:
- Incorrect Search Criteria: The user may have entered incorrect or incomplete search parameters (e.g., invoice number, date range, vendor, etc.).
- Data Not Yet Posted: The invoice may not have been posted yet or may be in a different status that prevents it from being retrieved.
- Authorization Issues: The user may not have the necessary permissions to view certain invoices.
- Data Deletion: The invoice may have been deleted or archived, making it unavailable for search.
- System Configuration: There may be issues with the configuration of the invoice management system or the relevant modules.
Solutions:
- Verify Search Criteria: Double-check the search parameters you are using. Ensure that they are correct and complete. Try broadening the search criteria (e.g., using a wider date range).
- Check Invoice Status: Confirm that the invoice you are looking for has been posted and is in an active status.
- Review Authorizations: Ensure that you have the necessary permissions to access the invoices. If not, contact your system administrator to request access.
- Consult with IT Support: If you suspect that the invoice may have been deleted or archived, consult with your IT support team to check the status of the invoice in the database.
- System Configuration Review: If the issue persists, it may be necessary to review the system configuration or consult with a functional consultant to ensure that everything is set up correctly.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with a SAP expert for further assistance.
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