How To Fix DPSPP_BCK_MSG064 - No inquiry type defined in Customizing for sales area &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

• Message number: 064

• Message text: No inquiry type defined in Customizing for sales area &1 &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPSPP_BCK_MSG064 - No inquiry type defined in Customizing for sales area &1 &2 &3 ?

  The SAP error message DPSPP_BCK_MSG064 indicates that there is no inquiry type defined in the Customizing settings for the specified sales area. This error typically occurs when you are trying to create or process a sales inquiry, but the system cannot find the appropriate inquiry type for the specified sales area (which consists of the company code, sales organization, and distribution channel).
  Cause:
  The primary cause of this error is that the inquiry type has not been defined or configured in the SAP system for the specific sales area you are working with. This can happen if:
  
  The inquiry type has not been created in the system.
  The inquiry type is not assigned to the sales area in the Customizing settings.
  There may be a typo or incorrect configuration in the sales area settings.
  
  Solution:
  To resolve this error, you need to ensure that an inquiry type is defined and properly configured for the sales area in question. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen and enter transaction code SPRO to access the Customizing menu.
  
  
  
  Navigate to Inquiry Type Configuration:
  
  Follow the path: Sales and Distribution -> Sales -> Sales Documents -> Define Inquiry Types.
  Alternatively, you can use the transaction code VOV8 to directly access the inquiry type configuration.
  
  
  
  Check Existing Inquiry Types:
  
  Review the existing inquiry types to see if the one you need is already defined.
  If it is not defined, you will need to create a new inquiry type.
  
  
  
  Create or Modify Inquiry Type:
  
  If you need to create a new inquiry type, click on the "New Entries" button and fill in the required fields, including the inquiry type code and description.
  Ensure that the inquiry type is assigned to the correct sales area (company code, sales organization, distribution channel).
  
  
  
  Assign Inquiry Type to Sales Area:
  
  Make sure that the inquiry type is assigned to the relevant sales area. This can usually be done in the same configuration area or in related settings.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Configuration:
  
  Go back to the transaction where you encountered the error and try to create or process the inquiry again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPRO: Access Customizing
  VOV8: Define Inquiry Types
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on configuring sales documents and inquiry types.
  
  
  User Authorizations:
  
  Ensure that you have the necessary authorizations to make changes in the Customizing settings.
  
  
  
  If the issue persists after following these steps, it may be helpful to consult with your SAP Basis or functional team for further investigation, as there may be additional configuration or data issues that need to be addressed.