How To Fix DPSPP_BCK_MSG062 - Basket deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

• Message number: 062

• Message text: Basket deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPSPP_BCK_MSG062 - Basket deleted ?

  The SAP error message DPSPP_BCK_MSG062 with the description "Basket deleted" typically occurs in the context of SAP's e-commerce or shopping basket functionality. This message indicates that the shopping basket (or cart) has been deleted, which can happen for various reasons.
  Causes:
  
  Session Timeout: The user session may have timed out, leading to the deletion of the basket.
  Manual Deletion: The basket may have been manually deleted by the user or through a system process.
  Data Consistency Issues: There may be issues with data consistency in the backend, leading to the basket being marked as deleted.
  System Configuration: Certain configurations in the SAP system may lead to automatic deletion of baskets under specific conditions.
  User Actions: Users may inadvertently delete the basket while navigating through the application.
  
  Solutions:
  
  Recreate the Basket: If the basket has been deleted, the user can recreate it by adding items again.
  Check Session Settings: Ensure that session timeout settings are configured appropriately to prevent premature session expirations.
  Review System Logs: Check system logs for any related errors or warnings that might provide insight into why the basket was deleted.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further.
  User Training: Provide training to users on how to properly manage their shopping baskets to avoid accidental deletions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to the shopping basket functionality for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and how they resolved them.
  
  If the problem continues to occur frequently, it may be beneficial to conduct a more in-depth analysis of the system configuration and user behavior to identify any underlying issues.