How To Fix DPSPP_BCK_MSG037 - Sales area not found when reading document types from Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

• Message number: 037

• Message text: Sales area not found when reading document types from Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPSPP_BCK_MSG037 - Sales area not found when reading document types from Customizing ?

  The SAP error message DPSPP_BCK_MSG037 ("Sales area not found when reading document types from Customizing") typically occurs in the context of Sales and Distribution (SD) when the system is unable to find a valid sales area for a specific document type. This can happen during various processes, such as creating sales orders, quotations, or other SD-related transactions.
  Causes:
  
  Missing Sales Area Configuration: The sales area (which consists of the combination of Sales Organization, Distribution Channel, and Division) may not be properly configured in the system for the document type being used.
  Incorrect Document Type Assignment: The document type may not be correctly assigned to the sales area in the customizing settings.
  Data Inconsistencies: There may be inconsistencies or missing entries in the customizing tables related to sales areas and document types.
  User Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain sales areas or document types.
  
  Solutions:
  
  
  Check Sales Area Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Sales and Distribution > Master Data > Business Partners > Define Sales Area.
  Ensure that the required sales area is defined and active.
  
  
  
  Verify Document Type Assignment:
  
  In SPRO, navigate to Sales and Distribution > Sales > Sales Document > Define Sales Document Types.
  Check if the document type in question is assigned to the correct sales area.
  
  
  
  Review Customizing Settings:
  
  Check the customizing settings for the specific document type and ensure that all necessary fields are filled out correctly.
  Look for any missing entries in the relevant customizing tables (e.g., TVAK for sales document types).
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the sales area and document type.
  You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  Testing and Validation:
  
  After making changes, test the transaction again to see if the error persists.
  If the issue continues, consider checking the system logs for additional error messages or details that may provide further insight.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVAK (for document types) and OVXK (for sales areas) to directly access the relevant configuration screens.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Refer to SAP Help documentation for detailed explanations of sales area and document type configurations.
  
  By following these steps, you should be able to identify and resolve the cause of the DPSPP_BCK_MSG037 error in your SAP system.