How To Fix DPSPP_BCK_MSG035 - No cust.-material info record defined for &1 in sales area &2, &3, &4

SAP Error Message - Details

• Message type: E = Error

• Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

• Message number: 035

• Message text: No cust.-material info record defined for &1 in sales area &2, &3, &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPSPP_BCK_MSG035 - No cust.-material info record defined for &1 in sales area &2, &3, &4 ?

  The SAP error message DPSPP_BCK_MSG035 indicates that there is no customer-material information record defined for a specific combination of customer and material in the specified sales area. This error typically occurs during sales order processing, delivery, or when trying to create a sales document.
  Cause:
  The error is caused by the absence of a customer-material info record (CMIR) for the specified customer and material combination in the given sales area. The customer-material info record is used to store specific information about how a particular customer orders a specific material, including pricing, delivery, and other relevant details.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Create Customer-Material Info Record:
  
  Go to the transaction code VD51 (for creating customer-material info records).
  Enter the customer number, material number, and sales area (which includes the sales organization, distribution channel, and division).
  Fill in the necessary details and save the record.
  
  
  
  Check Existing Records:
  
  Use transaction code VD52 to display existing customer-material info records and verify if the record exists for the specified combination.
  If it exists but is not active or has incorrect data, you may need to update it.
  
  
  
  Verify Sales Area Configuration:
  
  Ensure that the sales area (sales organization, distribution channel, and division) is correctly configured and that the customer and material are assigned to the correct sales area.
  
  
  
  Check Customer and Material Master Data:
  
  Ensure that both the customer and material master records are correctly set up and active.
  Check if the customer is blocked or if there are any restrictions on the material.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to create or modify customer-material info records, consult with your SAP administrator or someone with the appropriate access rights.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VD51: Create Customer-Material Info Record
  VD52: Change Customer-Material Info Record
  VD53: Display Customer-Material Info Record
  
  
  
  Master Data:
  
  Customer Master Data (Transaction Codes: XD01, XD02, XD03)
  Material Master Data (Transaction Codes: MM01, MM02, MM03)
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on customer-material info records and their importance in sales processes.
  
  
  
  By following these steps, you should be able to resolve the DPSPP_BCK_MSG035 error and ensure that the necessary customer-material info records are in place for your sales transactions.