How To Fix DPSPP_BCK_MSG032 - Personalization data not saved in the back-end system

SAP Error Message - Details

• Message type: E = Error

• Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

• Message number: 032

• Message text: Personalization data not saved in the back-end system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPSPP_BCK_MSG032 - Personalization data not saved in the back-end system ?

  The SAP error message DPSPP_BCK_MSG032 indicates that personalization data could not be saved in the back-end system. This error typically arises in scenarios where user-specific settings or preferences are being stored, and there is an issue preventing the successful saving of this data.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to save personalization data in the back-end system.
  Technical Errors: There could be a technical issue, such as a problem with the database connection or a failure in the underlying application logic.
  Data Consistency Issues: If the data being saved is inconsistent or violates any constraints (e.g., data type mismatches, required fields not filled), the save operation may fail.
  System Configuration: Incorrect configuration settings in the SAP system can lead to issues with saving personalization data.
  Network Issues: Temporary network issues or connectivity problems between the front-end and back-end systems can also cause this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save personalization data. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Validate Data: Ensure that the data being saved is valid and meets all required criteria. Check for any mandatory fields that may not be filled out.
  Check Configuration: Review the configuration settings related to personalization in the SAP system. Ensure that everything is set up correctly.
  Test Connectivity: If applicable, test the network connection between the front-end and back-end systems to ensure there are no connectivity issues.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  Documentation: Review SAP documentation related to personalization and user settings for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the error message DPSPP_BCK_MSG032.