How To Fix DPSPP_BCK_MSG031 - Personalization data not found

DPSPP_BCK_MSG031 - Overview

• Message type: E = Error

• Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

• Message number: 031

• Message text: Personalization data not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DPSPP_BCK_MSG031 - Personalization data not found ?

  The SAP error message DPSPP_BCK_MSG031: Personalization data not found typically occurs when the system is unable to retrieve personalization data for a user or a specific application. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing Personalization Data: The user may not have any personalization data saved in the system for the specific application or transaction.
  User Profile Issues: The user profile may not be correctly set up, or the user may not have the necessary authorizations to access the personalization data.
  Technical Issues: There could be technical issues with the backend system, such as database inconsistencies or problems with the personalization service.
  Transport Issues: If the personalization data was recently transported from one system to another, it may not have been properly transferred or activated.
  
  Solutions:
  
  
  Check User Personalization:
  
  Navigate to the personalization settings for the user and verify if any personalization data exists.
  If not, create new personalization