How To Fix DPICB009 - Customer is assinged to more than one company codes

SAP Error Message - Details

• Message type: E = Error

• Message class: DPICB - Resource-Related Billing Between Company Codes

• Message number: 009

• Message text: Customer is assinged to more than one company codes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPICB009 - Customer is assinged to more than one company codes ?

  The SAP error message DPICB009 indicates that a customer is assigned to more than one company code in the system. This can lead to confusion and inconsistencies in financial reporting and customer management, as each company code typically represents a separate legal entity within an organization.
  Cause:
  The error occurs when:
  
  A customer master record is created or modified, and the system detects that the same customer is linked to multiple company codes.
  This situation can arise due to data migration, incorrect data entry, or system configuration issues.
  
  Solution:
  To resolve the DPICB009 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) to review the customer master data.
  Verify the company codes assigned to the customer. You can do this by checking the customer records in the relevant company codes.
  
  
  
  Identify Duplicates:
  
  If the customer is indeed assigned to multiple company codes and this is not intended, you need to determine which assignments are correct and which need to be removed.
  You can use transaction code SE16N to query the customer master table (KNA1 for general data and KNB1 for company code data) to find all entries for the customer.
  
  
  
  Remove or Correct Assignments:
  
  If you find that the customer should only be assigned to one company code, you can delete or modify the unnecessary assignments using transaction code XD02 (Change Customer) or FD02 (Change Customer - Company Code).
  Ensure that you have the necessary authorizations to make these changes.
  
  
  
  Consult with Business Users:
  
  Before making changes, it’s advisable to consult with relevant business users or stakeholders to confirm the correct company code assignment for the customer.
  
  
  
  Data Migration Considerations:
  
  If this issue arose during a data migration process, review the migration logic to ensure that customers are not being duplicated across company codes unless intended.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  FD03: Display Customer (Company Code Data)
  XD02: Change Customer (General Data)
  FD02: Change Customer (Company Code Data)
  SE16N: Data Browser for table queries
  
  
  
  Tables Involved:
  
  KNA1: General Data for Customers
  KNB1: Company Code Data for Customers
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for customer master data management for more detailed guidance on handling customer records.
  
  
  
  By following these steps, you should be able to resolve the DPICB009 error and ensure that your customer master data is correctly configured.