How To Fix DP_SHARED760 - Assertion consumer service location not found

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 760

• Message text: Assertion consumer service location not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED760 - Assertion consumer service location not found ?

  The SAP error message DP_SHARED760: Assertion consumer service location not found typically occurs in the context of SAP's integration with identity providers (IdP) and service providers (SP) when using SAML (Security Assertion Markup Language) for Single Sign-On (SSO) scenarios. This error indicates that the Assertion Consumer Service (ACS) URL, which is the endpoint where the IdP sends the SAML assertions, is not correctly configured or cannot be found.
  Causes:
  
  Incorrect ACS URL Configuration: The ACS URL may be incorrectly configured in the IdP settings or in the SAP system.
  Missing ACS Endpoint: The ACS endpoint may not be defined in the SAP system or the IdP.
  Network Issues: There may be network connectivity issues preventing the IdP from reaching the ACS URL.
  Certificate Issues: If the certificates used for signing or encrypting SAML assertions are not valid or not properly configured, it may lead to this error.
  Version Mismatch: There may be a mismatch in the SAML version being used between the IdP and the SAP system.
  
  Solutions:
  
  Verify ACS URL: Check the ACS URL configured in the IdP and ensure it matches the one defined in the SAP system. The ACS URL should be accessible and correctly formatted.
  Check SAP Configuration: In the SAP system, navigate to the SAML configuration settings and ensure that the ACS endpoint is correctly set up.
  Network Connectivity: Ensure that there are no firewall or network issues preventing communication between the IdP and the SAP system.
  Review Certificates: Check the certificates used for SAML assertions. Ensure they are valid, not expired, and correctly configured in both the IdP and SAP system.
  SAML Version Compatibility: Ensure that both the IdP and SAP system are using compatible SAML versions. If there is a mismatch, update the configurations accordingly.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for configuring SAML SSO, which provides detailed steps and best practices.
  Logs and Traces: Check the SAP system logs (transaction codes like SLG1) and IdP logs for more detailed error messages that can provide additional context.
  Testing Tools: Use SAML testing tools (like SAML-tracer or browser developer tools) to inspect the SAML requests and responses to identify any discrepancies.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the DP_SHARED760 error in your SAP environment.