How To Fix DP_SHARED729 - Tenant could not be deleted on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 729

• Message text: Tenant could not be deleted on the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED729 - Tenant could not be deleted on the database ?

  The SAP error message DP_SHARED729 indicates that a tenant could not be deleted from the database. This error typically arises in the context of SAP HANA or SAP Landscape Management (LaMa) when attempting to delete a tenant database that is either in use or has dependencies that prevent its deletion.
  Causes:
  
  Active Connections: There may be active connections to the tenant database that need to be terminated before deletion.
  Dependent Objects: There could be dependent objects or configurations that prevent the tenant from being deleted.
  Insufficient Permissions: The user attempting to delete the tenant may not have the necessary permissions to perform this action.
  Database Locks: The tenant database might be locked due to ongoing transactions or maintenance tasks.
  Configuration Issues: There may be configuration issues within the SAP system or the database that prevent the deletion.
  
  Solutions:
  
  
  Terminate Active Connections:
  
  Use the SAP HANA Studio or SQL commands to check for and terminate any active connections to the tenant database.
  Example SQL command to check connections:
  SELECT * FROM M_CONNECTIONS WHERE DATABASE_NAME = '<tenant_name>';
  
  To terminate a connection:
  SELECT CONNECTION_ID FROM M_CONNECTIONS WHERE DATABASE_NAME = '<tenant_name>';
  -- Then use the following command to terminate:
  KILL <connection_id>;
  
  
  
  
  Check for Dependent Objects:
  
  Review the tenant database for any dependent objects that may need to be removed or reconfigured before deletion.
  
  
  
  Verify Permissions:
  
  Ensure that the user has the necessary permissions to delete the tenant. This may involve checking roles and authorizations in the SAP system.
  
  
  
  Check for Locks:
  
  Investigate if there are any locks on the tenant database. You can use the following SQL command to check for locks:
  SELECT * FROM M_LOCKS WHERE DATABASE_NAME = '<tenant_name>';
  
  
  
  
  Review Configuration:
  
  Check the configuration settings in SAP Landscape Management or the HANA database to ensure there are no misconfigurations preventing the deletion.
  
  
  
  Consult Logs:
  
  Review the logs for more detailed error messages that can provide additional context on why the deletion failed.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for managing tenant databases in SAP HANA or SAP Landscape Management for best practices and guidelines.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.