How To Fix DP_SHARED703 - The tenant identifier 'global' is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 703

• Message text: The tenant identifier 'global' is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED703 - The tenant identifier 'global' is invalid ?

  The SAP error message DP_SHARED703 indicates that there is an issue with the tenant identifier 'global' being considered invalid. This error typically arises in the context of SAP Data Intelligence or SAP HANA, where multi-tenancy is a feature that allows multiple tenants to share the same database instance while maintaining data isolation.
  Cause:
  
  Invalid Tenant Identifier: The tenant identifier 'global' may not be recognized in the current context or configuration. This could be due to a misconfiguration in the system or an attempt to access a tenant that does not exist.
  Configuration Issues: There may be issues with the configuration of the tenant settings in the SAP system, leading to the identifier being deemed invalid.
  User Permissions: The user attempting to access the tenant may not have the necessary permissions to access the 'global' tenant.
  System Version: The error could also arise if there are compatibility issues with the version of SAP being used, especially if the system has been recently upgraded or patched.
  
  Solution:
  
  Check Tenant Configuration: Verify the configuration settings for tenants in your SAP system. Ensure that the tenant identifier 'global' is correctly defined and configured.
  Review User Permissions: Ensure that the user has the appropriate permissions to access the 'global' tenant. This may involve checking roles and authorizations assigned to the user.
  Consult Documentation: Refer to the official SAP documentation for your specific version to understand the correct usage of tenant identifiers and any changes that may have been introduced in recent updates.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on your specific system configuration and version.
  
  Related Information:
  
  Multi-Tenancy in SAP: Understanding how multi-tenancy works in SAP systems can help in troubleshooting issues related to tenant identifiers.
  SAP Notes and Knowledge Base Articles: Search for relevant SAP Notes or Knowledge Base Articles that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engaging with the SAP Community can also be beneficial, as other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to identify the cause of the DP_SHARED703 error and implement a solution.