How To Fix DP_SHARED702 - The constant for the invalid tenant identifier was used

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 702

• Message text: The constant for the invalid tenant identifier was used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED702 - The constant for the invalid tenant identifier was used ?

  The SAP error message DP_SHARED702 indicates that there is an issue with the tenant identifier being used in a multi-tenant environment. This error typically arises when the system encounters an invalid or unrecognized tenant identifier, which is crucial for distinguishing between different tenants in a shared environment.
  Cause:
  
  Invalid Tenant Identifier: The tenant identifier being referenced in the request is not valid or does not exist in the system.
  Configuration Issues: There may be misconfigurations in the system settings related to tenant management.
  Data Corruption: There could be corruption in the data that holds tenant identifiers.
  Authorization Issues: The user or process may not have the necessary permissions to access the specified tenant.
  
  Solution:
  
  Verify Tenant Identifier: Check the tenant identifier being used in the request. Ensure that it is correct and corresponds to an existing tenant in the system.
  Check Configuration: Review the configuration settings for tenant management in your SAP system. Ensure that all tenants are properly defined and configured.
  Review Logs: Look at the system logs for any additional error messages or warnings that could provide more context about the issue.
  User Permissions: Ensure that the user or process attempting to access the tenant has the necessary permissions. This may involve checking roles and authorizations.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to tenant management and error handling.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Multi-Tenant Architecture: Understanding how multi-tenant architecture works in SAP can help in diagnosing issues related to tenant identifiers.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  System Version: Ensure that your SAP system is up to date, as certain bugs may have been fixed in later versions.
  
  By following these steps, you should be able to identify the root cause of the DP_SHARED702 error and implement a solution to resolve it.