How To Fix DP_SHARED543 - Charge request must not contain authorization data for direct capture

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 543

• Message text: Charge request must not contain authorization data for direct capture

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED543 - Charge request must not contain authorization data for direct capture ?

  The SAP error message DP_SHARED543 indicates that a charge request contains authorization data that is not allowed for direct capture transactions. This error typically arises in the context of payment processing, particularly when dealing with credit card transactions or other forms of electronic payments.
  Cause:
  The error occurs when a charge request is being processed, and it includes authorization data (such as authorization codes or tokens) that should not be present in a direct capture scenario. Direct capture means that the payment is processed immediately without a prior authorization step, and including authorization data can lead to inconsistencies or conflicts in the transaction processing.
  Solution:
  To resolve the DP_SHARED543 error, you can take the following steps:
  
  
  Review the Charge Request: Check the charge request being sent to the payment processor. Ensure that it does not include any authorization data if you are performing a direct capture.
  
  
  Adjust Transaction Type: If your business process requires authorization before capturing the payment, consider changing the transaction type from direct capture to an authorization followed by a capture. This way, you can include the necessary authorization data.
  
  
  Consult Documentation: Refer to the SAP documentation or the specific payment processing module documentation you are using. There may be specific guidelines on how to structure charge requests for different transaction types.
  
  
  Check Configuration Settings: Ensure that your SAP system is configured correctly for the payment processing method you are using. This includes settings related to payment methods, transaction types, and integration with payment gateways.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your payment processor's support team for assistance. They may have additional insights or troubleshooting steps specific to your implementation.
  
  
  Related Information:
  
  Transaction Types: Understand the difference between authorization and direct capture transactions in your payment processing workflow.
  Payment Processing Integration: Familiarize yourself with how SAP integrates with payment gateways and the expected data formats for different types of transactions.
  Error Handling: Implement error handling in your application to catch and log such errors for easier troubleshooting in the future.
  
  By following these steps, you should be able to address the DP_SHARED543 error and ensure that your charge requests are processed correctly.