How To Fix DP_SHARED528 - No direct capture amount in payment currency provided in request

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 528

• Message text: No direct capture amount in payment currency provided in request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED528 - No direct capture amount in payment currency provided in request ?

  The SAP error message DP_SHARED528 indicates that there is no direct capture amount in the payment currency provided in the request. This error typically occurs in the context of payment processing, particularly when dealing with payment transactions in SAP systems.
  Cause:
  The error can arise due to several reasons:
  
  Missing Amount: The request sent to the SAP system does not include a direct capture amount in the specified payment currency.
  Incorrect Configuration: There may be configuration issues in the payment processing settings, such as missing mappings or incorrect currency settings.
  Data Entry Errors: The user may have inadvertently left the amount field blank or entered an incorrect value.
  Integration Issues: If the payment request is coming from an external system, there may be issues with how the data is being transmitted.
  
  Solution:
  To resolve the DP_SHARED528 error, you can take the following steps:
  
  
  Check the Request: Ensure that the payment request includes a valid direct capture amount in the payment currency. Verify that the amount is correctly formatted and not missing.
  
  
  Review Configuration: 
  
  Check the payment processing configuration in SAP to ensure that all necessary settings are correctly defined.
  Ensure that the currency settings are properly configured and that the payment currency is supported.
  
  
  
  Validate Data Entry: If the request is being manually entered, double-check for any data entry errors. Make sure that all required fields are filled out correctly.
  
  
  Integration Review: If the payment request is coming from an external system, review the integration setup to ensure that the data is being sent correctly. Check for any mapping issues or data transformation errors.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for any specific guidelines related to the payment processing module you are using.
  
  
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what might be causing the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP, such as F110 (Automatic Payment Transactions) or F-28 (Incoming Payments).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the DP_SHARED528 error in your SAP system.