How To Fix DP_SHARED526 - No direct capture payment id of PSP provided in request

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 526

• Message text: No direct capture payment id of PSP provided in request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED526 - No direct capture payment id of PSP provided in request ?

  The SAP error message DP_SHARED526 indicates that there is an issue with the payment processing in the SAP system, specifically related to the Payment Service Provider (PSP). The error message states that no direct capture payment ID of the PSP was provided in the request, which is necessary for processing the payment.
  Cause:
  
  Missing Payment ID: The most common cause of this error is that the request being sent to the payment processing system does not include a required payment ID. This ID is essential for identifying the transaction that needs to be processed.
  Configuration Issues: There may be configuration issues in the integration between SAP and the PSP, leading to the absence of the payment ID in the request.
  Incorrect API Call: If the API call to the PSP is not correctly formed or is missing required parameters, it can result in this error.
  Data Mapping Issues: There may be issues with how data is mapped between SAP and the PSP, leading to missing or incorrect information being sent.
  
  Solution:
  
  Check Request Parameters: Ensure that the request being sent to the PSP includes the correct payment ID. Review the code or configuration that generates the request to ensure that the payment ID is being included.
  Review Integration Configuration: Check the configuration settings for the integration between SAP and the PSP. Ensure that all necessary parameters are correctly set up and that the payment ID is being generated and passed correctly.
  Debugging: If you have access to logs or debugging tools, review the logs to see what data is being sent in the request. This can help identify if the payment ID is missing or if there are other issues.
  Consult Documentation: Refer to the documentation for the PSP and the SAP integration to ensure that you are following the correct procedures and that all required fields are being populated.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or the support team for the PSP for further assistance.
  
  Related Information:
  
  SAP Payment Processing: Understanding how SAP handles payment processing and the role of PSPs can provide context for this error.
  API Documentation: Review the API documentation for the PSP to understand the required parameters for payment requests.
  Error Handling: Implement error handling in your integration to catch and log errors like DP_SHARED526, which can help in troubleshooting future issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.