How To Fix DP_SHARED516 - No payment card id provided in request


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DP_SHARED - SAP digital payments add-on shared error messages

  • Message number: 516

  • Message text: No payment card id provided in request

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message DP_SHARED516 - No payment card id provided in request ?

    The SAP error message DP_SHARED516: No payment card id provided in request typically occurs in scenarios where a payment card transaction is being processed, but the required payment card ID is missing from the request. This can happen in various SAP modules that handle payment processing, such as SAP Commerce Cloud or SAP S/4HANA.

    Cause:

    1. Missing Payment Card ID: The most straightforward cause is that the payment card ID is not being sent in the request. This could be due to a programming error, a misconfiguration, or an issue with the data being passed to the payment processing function.
    2. Incorrect API Call: If you are using an API to process payments, the request may not be formatted correctly, leading to the omission of the payment card ID.
    3. User Input Error: If the payment card information is being collected from a user interface, the user may not have entered the payment card details correctly.
    4. Integration Issues: If there are integrations with third-party payment gateways, there may be issues in how the payment card information is being transmitted.

    Solution:

    1. Check Request Parameters: Ensure that the request being sent to the payment processing function includes the payment card ID. Review the code or configuration that constructs the request.
    2. Validate User Input: If the payment card information is collected from a user interface, ensure that the input fields are correctly set up and that the user is prompted to enter the payment card details.
    3. Review API Documentation: If using an API, refer to the API documentation to ensure that the request is being constructed correctly and that all required parameters, including the payment card ID, are included.
    4. Debugging: Use debugging tools to trace the request and identify where the payment card ID is being lost or not set.
    5. Integration Checks: If there are integrations with external systems, verify that the payment card information is being correctly passed through all layers of the integration.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for the specific module you are working with to understand the requirements for payment processing.
    • Error Logs: Check the error logs in your SAP system for additional context or related error messages that may provide more insight into the issue.
    • Support Forums: Consider checking SAP community forums or support channels for similar issues encountered by other users, as they may provide additional solutions or workarounds.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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