How To Fix DP_SHARED514 - No payment service provider code provided in the request

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 514

• Message text: No payment service provider code provided in the request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED514 - No payment service provider code provided in the request ?

  The SAP error message DP_SHARED514 indicates that there is no payment service provider (PSP) code provided in the request. This error typically occurs in the context of payment processing within SAP systems, particularly when integrating with external payment service providers.
  Cause:
  
  Missing Configuration: The payment service provider code may not be configured in the system or is missing from the request being sent to the payment processing function.
  Incorrect Mapping: The mapping between the payment method and the payment service provider may not be set up correctly.
  Data Entry Error: There may be a data entry error where the PSP code was not entered or was entered incorrectly in the relevant transaction or configuration settings.
  Integration Issues: If the system is integrated with an external payment service, there may be issues in the integration layer that prevent the PSP code from being passed correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for payment service providers in your SAP system (usually found in the Financial Services or Payment Processing configuration).
  Ensure that the PSP code is correctly defined and active.
  
  
  
  Verify Payment Method Mapping:
  
  Check the mapping of payment methods to payment service providers. Ensure that the payment method being used in the transaction is correctly linked to a valid PSP code.
  
  
  
  Review Transaction Data:
  
  If the error occurs during a specific transaction, review the transaction data to ensure that all required fields, including the PSP code, are filled out correctly.
  
  
  
  Integration Check:
  
  If your SAP system is integrated with an external payment service, check the integration settings and logs to ensure that the PSP code is being sent correctly in the request.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or the specific documentation for the payment service provider you are using to ensure that all required parameters are being sent in the request.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Payment Service Provider Documentation: Review the documentation provided by the payment service provider for any specific requirements regarding the PSP code.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP payment processing.