How To Fix DP_SHARED505 - No payment service provider code provided in request

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 505

• Message text: No payment service provider code provided in request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED505 - No payment service provider code provided in request ?

  The SAP error message DP_SHARED505 indicates that a payment service provider (PSP) code is missing in the request. This error typically occurs in the context of payment processing within SAP systems, particularly when integrating with external payment service providers.
  Cause:
  
  Missing Configuration: The payment service provider code may not be configured in the system.
  Incorrect Mapping: The mapping between the payment method and the payment service provider may not be set up correctly.
  Incomplete Request: The request being sent to the payment service provider does not include the necessary PSP code.
  System Integration Issues: There may be issues with the integration between SAP and the payment service provider, leading to missing parameters.
  
  Solution:
  
  
  Check Configuration:
  
  Ensure that the payment service provider is correctly configured in the SAP system. This includes verifying that the PSP code is defined in the relevant configuration settings.
  Navigate to the payment service provider settings in your SAP system and confirm that all required fields are filled out correctly.
  
  
  
  Review Payment Method Mapping:
  
  Check the mapping of payment methods to the payment service provider. Ensure that the payment method being used in the transaction is correctly linked to the appropriate PSP code.
  
  
  
  Validate Request Parameters:
  
  Review the request being sent to the payment service provider. Ensure that the PSP code is included in the request payload. If you are using an API or a custom integration, check the code to ensure that the PSP code is being populated correctly.
  
  
  
  Consult Documentation:
  
  Refer to the documentation for the payment service provider and SAP integration to ensure that all required parameters are being sent in the request.
  
  
  
  Debugging:
  
  If the issue persists, consider enabling debugging or logging to capture the request details. This can help identify where the PSP code is being omitted.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or the support team for the payment service provider for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Documentation: Review the integration documentation for the specific payment service provider you are using, as it may contain specific requirements for the request format.
  Community Forums: Consider searching or posting in SAP community forums or user groups, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the DP_SHARED505 error and implement a solution to resolve it.