How To Fix DP_SHARED504 - The payment card context cannot be parsed (JSON error)


DP_SHARED504 - Overview

  • Message type: E = Error

  • Message class: DP_SHARED - SAP digital payments add-on shared error messages

  • Message number: 504

  • Message text: The payment card context cannot be parsed (JSON error)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message DP_SHARED504 - The payment card context cannot be parsed (JSON error) ?
    The SAP error message DP_SHARED504 indicates that there is an issue with parsing the payment card context, specifically related to JSON formatting. This error typically arises when the JSON data being processed is malformed or does not conform to the expected structure.
    Causes:
    
    Malformed JSON: The JSON string may contain syntax errors, such as missing commas, brackets, or quotes.
    Incorrect Data Types: The JSON may include data types that are not expected (e.g., a string where a number is expected).
    Encoding Issues: Special characters in the JSON string may not be properly encoded, leading to parsing errors.
    Schema Mismatch: The JSON structure may not match the expected schema defined in the SAP system.
    Empty or Null Values: Certain fields that are required may be missing or set to null.
    
    Solutions:
    
    Validate JSON: Use a JSON validator tool to check the structure of the JSON data. Ensure that it is well-formed and adheres to the expected schema.
    Check Data Types:

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