How To Fix DP_SHARED501 - No PaytCardByPSP provided in get token for payment card request

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 501

• Message text: No PaytCardByPSP provided in get token for payment card request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED501 - No PaytCardByPSP provided in get token for payment card request ?

  The SAP error message DP_SHARED501 with the description "No PaytCardByPSP provided in get token for payment card request" typically indicates that there is an issue with the payment card processing in the SAP system, specifically related to the Payment Service Provider (PSP) integration.
  Cause:
  
  Missing Configuration: The error often arises when the payment card details are not properly configured or are missing in the request to the payment service provider.
  Incorrect Mapping: There may be an issue with how the payment card information is mapped to the PSP in the SAP system.
  Integration Issues: There could be a problem with the integration between SAP and the payment service provider, such as incorrect API endpoints or authentication issues.
  Data Validation: The data being sent in the request may not meet the required format or validation rules expected by the PSP.
  
  Solution:
  
  Check Configuration: Ensure that the payment card configuration in SAP is complete and correct. This includes verifying that all necessary fields are populated and that the payment method is correctly set up.
  Review Mapping: Check the mapping of payment card fields to ensure that they align with what the PSP expects. This may involve reviewing the integration settings or middleware configurations.
  Validate Data: Ensure that the data being sent in the request is valid and meets the PSP's requirements. This includes checking for correct formats, required fields, and any specific validation rules.
  Test Integration: If possible, perform a test of the integration with the PSP to ensure that the connection is working correctly and that the requests are being processed as expected.
  Consult Documentation: Review the documentation provided by the payment service provider for any specific requirements or troubleshooting steps related to token requests.
  Error Logs: Check the SAP error logs for any additional information that may provide context for the error. This can help identify if there are other underlying issues.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on payment card processing issues.
  Payment Service Provider Documentation: Consult the documentation from the PSP for details on how to properly format requests and handle tokens.
  SAP Community: Engage with the SAP Community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or the payment service provider's technical support for further assistance.