How To Fix DP_SHARED351 - Tenant identifier &1 is invalid, tenant could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 351

• Message text: Tenant identifier &1 is invalid, tenant could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED351 - Tenant identifier &1 is invalid, tenant could not be created ?

  The SAP error message DP_SHARED351 indicates that there is an issue with the tenant identifier you are trying to use when creating a new tenant in the SAP system. This error typically arises in the context of SAP HANA or SAP Cloud Platform environments where multi-tenancy is supported.
  Cause:
  
  Invalid Tenant Identifier: The tenant identifier you are trying to use does not conform to the required format or is already in use.
  Naming Conventions: The tenant identifier may not meet the naming conventions set by SAP, such as length restrictions or allowed characters.
  Existing Tenant: A tenant with the same identifier may already exist in the system, leading to a conflict.
  Authorization Issues: The user attempting to create the tenant may not have the necessary permissions to perform this action.
  
  Solution:
  
  Check Tenant Identifier: Ensure that the tenant identifier you are using is valid. It should typically be alphanumeric and may have specific length restrictions (e.g., 1 to 32 characters).
  Verify Uniqueness: Check if the tenant identifier is already in use. You can do this by querying the existing tenants in the system.
  Follow Naming Conventions: Make sure that the tenant identifier adheres to the naming conventions specified in the SAP documentation.
  User Permissions: Verify that the user account you are using has the necessary permissions to create a tenant. You may need to consult with your system administrator to ensure proper roles and authorizations are assigned.
  Consult Documentation: Refer to the official SAP documentation for guidelines on creating tenants and the specific requirements for tenant identifiers.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the failure.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.