How To Fix DP_SHARED349 - Tenant &1 could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 349

• Message text: Tenant &1 could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED349 - Tenant &1 could not be created ?

  The SAP error message DP_SHARED349 indicates that a tenant could not be created in the system. This error can occur in various contexts, particularly when working with SAP HANA or SAP Cloud Platform environments. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Insufficient Permissions: The user attempting to create the tenant may not have the necessary permissions or roles assigned to perform this action.
  Resource Limitations: The system may have reached its limit for the number of tenants that can be created, either due to licensing restrictions or resource constraints.
  Configuration Issues: There may be misconfigurations in the system settings that prevent tenant creation.
  Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can also lead to this error.
  Existing Tenant: A tenant with the same name may already exist, causing a conflict during the creation process.
  
  Solutions:
  
  Check User Permissions: Ensure that the user has the appropriate roles and permissions to create a tenant. This may involve checking user roles in the SAP system and assigning the necessary authorizations.
  Review Resource Limits: Check the system's configuration to see if there are limits on the number of tenants. If the limit has been reached, you may need to delete an existing tenant or increase the limit if possible.
  Verify Configuration Settings: Review the configuration settings related to tenant management to ensure they are correctly set up. This may involve checking system parameters or configuration files.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any error logs or issues that may indicate a problem with the database.
  Check for Existing Tenants: Verify if a tenant with the same name already exists. If so, consider using a different name for the new tenant.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide detailed troubleshooting steps and solutions.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about why the tenant creation failed.
  Documentation: Refer to the official SAP documentation for tenant management in your specific SAP environment (e.g., SAP HANA, SAP Cloud Platform) for best practices and guidelines.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.